Privacy Policy
Last updated: 3rd Mar 2026
Introduction
At FAPSS, we are committed to protecting your privacy and ensuring the security of the information processed through our integrated cashless payment solutions for the entertainment and leisure industry, including playgrounds and trampoline parks. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our hardware, software, and related services.
1. Information We Collect
To provide efficient and automated cashless payment solutions, we may collect the following types of information:
a) Business Information
- Facility name and contact details
- Operational and transactional data
- Device and system usage data
b) Transaction Information
- Payment transaction details
- Purchase history
- Time and location of transactions
c) Guest Information
- Basic identification details (where required by the facility)
- Account balances and usage history
- Access credentials for self-service features
d) Technical Information
- IP addresses
- Device identifiers
- Log data and system performance data
2. How We Use Information
We use collected information to:
- Process and manage cashless transactions
- Automate operational processes
- Improve system efficiency and reduce queue times
- Provide real-time reporting and centralized management
- Customize software features based on business needs
- Enhance security and prevent fraud
- Improve and innovate our products and services
3. Data Sharing and Disclosure
FAPSS does not sell personal information. We may share information:
- With authorized business partners and service providers who assist in delivering our services
- With payment processors to complete transactions
- When required by law or regulatory authorities
- To protect the rights, safety, and security of FAPSS, our clients, or their guests
All third parties are required to maintain appropriate confidentiality and security standards.
4. Data Security
We implement appropriate technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. Our systems are designed to ensure secure transactions and centralized data management across single or multiple facility locations.
5. Data Retention
We retain information only for as long as necessary to:
- Fulfill operational and contractual obligations
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
6. Your Rights
Depending on applicable laws, individuals may have the right to:
- Access their personal information
- Request corrections
- Request deletion of data
- Object to or restrict certain processing activities
Requests can be submitted through the contact information below.
7. Cookies and Tracking Technologies
Our software platforms may use cookies and similar technologies to improve functionality, enhance user experience, and analyze system performance.
8. Children’s Privacy
Because our services are used in family entertainment environments, we take special care when handling data related to minors. Any collection of children’s information is managed by the facility operator and in accordance with applicable laws.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or service improvements. Updated versions will be posted with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
FAPSS
Street 60, Sahab, Amman, Jordan, 11511
sales@fapss.com
+962791008716
