Terms & Conditions
1. Acceptance of Terms
These Terms and Conditions (“Terms”) govern the use of hardware, software, and services provided by FAPSS (“Company”, “we”, “our”, or “us”). By accessing, purchasing, or using our integrated cashless payment solutions, you (“Client”, “Customer”, or “User”) agree to comply with and be bound by these Terms.
2. Services Overview
FAPSS provides integrated cashless payment solutions designed for the entertainment and leisure industry, including playgrounds, trampoline parks, and family entertainment centers (FECs).
Our services include:
- Cashless payment hardware
- Management software solutions
- Process automation tools
- Multi-location centralized management systems
- Customizable operational features
These services are intended to increase operational efficiency, speed up transactions, reduce queue times, and enhance guest autonomy and experience.
3. License and Usage Rights
FAPSS grants the Client a non-exclusive, non-transferable, limited license to use the software solely for business operations.
The software may not be copied, modified, reverse-engineered, resold, or distributed without written permission.
Hardware provided remains the property of FAPSS unless otherwise agreed in writing.
4. Client Responsibilities
The Client agrees to:
- Use the system only for lawful business purposes.
- Ensure secure handling of login credentials and access controls.
- Maintain hardware in proper working condition.
- Provide accurate business and operational information.
FAPSS is not responsible for issues arising from misuse, unauthorized access, or improper handling of equipment.
5. Payment and Fees
- Clients agree to pay all applicable fees for hardware, software licenses, installation, maintenance, and support services.
- Fees may include subscription charges for single or multi-location management.
- Late payments may result in suspension of services.
All fees are non-refundable unless otherwise stated in a written agreement.
6. Customization and Integration
- FAPSS provides customizable software features based on business requirements.
- Custom developments may incur additional charges.
- Integration timelines may vary depending on project scope and technical requirements.
7. Data Management and Privacy
- Client data remains the property of the Client.
- FAPSS may process operational and transactional data solely to provide and improve services.
- FAPSS implements reasonable security measures but does not guarantee absolute protection from cyber threats.
- Clients are responsible for complying with local data protection laws applicable to their operations.
8. System Availability and Support
- FAPSS aims to ensure high system uptime and reliability.
- Scheduled maintenance may occur with prior notice.
- Technical support will be provided as per the agreed service level agreement (SLA).
- FAPSS is not liable for downtime caused by third-party service providers, internet failures, or force majeure events.
9. Limitation of Liability
- FAPSS shall not be liable for:
- Indirect, incidental, or consequential damages.
- Loss of profits, revenue, or business interruption.
- Loss resulting from incorrect system configuration by the Client.
- Total liability shall not exceed the total fees paid by the Client in the preceding 12 months.
10. Termination
- Either party may terminate the agreement with written notice as specified in the service contract.
- Access to the software will be revoked.
- Outstanding payments must be settled.
- Hardware must be returned if applicable.
11. Intellectual Property
- All intellectual property rights related to FAPSS hardware, software, branding, and documentation remain the exclusive property of FAPSS.
12. Amendments
- FAPSS reserves the right to modify these Terms at any time. Updated Terms will be communicated to Clients and become effective upon publication.
13. Governing Law
- These Terms shall be governed by and interpreted in accordance with the laws of [Insert Jurisdiction].
